"We had an amazing experience working with Ecocute on the installation of our solar panel and battery storage system. Getting a quote from them was so easy, I did not even need to leave my desk. I inquired online and had a phone call from them within the hour to discuss the installation. They were able to give me details of the installation remotely and even came up with better solutions than companies that had come to quote us in person. I had done a little bit of shopping around before I got in touch with Ecocute and they came in with by far the best price. From getting the initial quote to the installation day was only three weeks and that was me delaying the installation, they could have come sooner if we had been able to. On the day of installation the team were done in around 4 hours, they turned up on time and were very easy to work with on the day. They also sorted all the paperwork out and even set us up on the AlphaESS app so that we can easily monitor PV levels and use the panels as effectively as possible. Anyone who is thinking about solar and storage should definitely have Ecocute as a first port of call, we couldn't recommend them highly enough."
Customer in North Yorkshire
"My experience of Ecocute from the initial query has been very good. I spoke with Connor, who was very knowledgeable and not at all pushy. He gave clear information and was helpful even making suggestions which would give us a cheaper option than my initial thoughts. I got a number of quotes including one from Ecocute, and chose to use Ecocute. I have selected a 10kWh Battery, which would be installed first and at a later date - when I have had my roof renewed - a 3.2kWh solar PV array installed on my roof. I have had a number of email and telephone conversations following the first contact, and all of my questions have been answered respectfully and clearly. Allowing me to make an informed choice of what will be the best system for me. The battery was installed yesterday by Corey, who arrived early, and was very professional throughout the install. Discussing with us where best to locate the Battery. The job - which is of a high standard - was completed by 1pm, including Corey handing over the installation and showing us how to use the App. I look forward to tge installation of my Solar PV system. And would highly recommend Ecocute."
Customer in County Durham
"I’ve had a list of energy saving ideas to do prior to retirement. Looking for the best traders and craftsmen, I joined Which. Through them, I found Ecocute. Every aspect of dealing with them his been easy, informative, and utterly reliable. Their estimate was the only one I asked for because for me, service and quality come before price. The installation of the panels was both quick and exceedingly net. I opted for their pigeon proofing so unlike many neighbours, my roof hasn’t become a nesting site. Once I saw the generating capacity of the panels, I wanted a battery. The same electrician fitted a 10 KWH battery, and since then, we’ve been self sufficient in electricity, and through heating water electrically, our gas bill has come down too. Ecocute kept every appointment, were courteous and helpful, and never tried to sell. They just helped us buy."
Customer in West Yorkshire
"Entirely satisfied with first class service throughout. Same day response from online enquiry. All questions answered promptly, emails and phone calls to Connor answered same day, usually within the hour. They accommodated changes to installation dates more than once for us due to delays in our roof being re-tiled. Electricians arrived for prompt start, neat install making best use of a small space inside that we created rather than installing outside. Only small deposit required and balance paid by card on completion of install. All the staff at Ecocute, the electricians and solar panel fitters have been polite, friendly and professional."
Customer in Greater Manchester
"Had solar panels and battery installed today. Job carried out well and efficiently by the Ecocute team who were a pleasure to have around. From first contacting Connor at Ecocute, to today’s installation, they have been an excellent company to do business with, very approachable and efficient. Price for the install was competitive and we now have free electricity powering the house and charging the battery! All in all, I can thoroughly recommend Ecocute to anyone thinking of installing solar panels."
Customer in North Yorkshire
"From initial contact to completion, Ecocute have been nothing short of fantastic! No hard selling, everyone i spoke to within the office had a wealth of information to help me get the right system and educated me to get the most out of my system. I was kept up to date through out the whole process, it amazed me how seamless and efficient the whole process was. The pricing was really competitive and the equipment used was high quality. The workmanship of the installers was second to non, they went out of there way to make everything really neat and tidy, they even got the hover out! I would not hesitate to recommend!"
Customer in South Yorkshire
"Although there was a long wait before new batteries came back into stock Ecocute honoured the original quoted price. When they received new stock they promptly contacted me to arrange fitting. As with the solar panels 2 years previously fitting was swift and efficient. I can now say 3 months into using battery storage it will prove to be a great investment. Thanks once again Ecocute for great service and being honourable."
Customer in South Yorkshire
"Phoned Connor on the off chance they had any alpha ESS batteries in stock, after my current supplier left me dangling for 3 to 4 months. He was confident and showed me photos of the batteries in stock in his Warehouse. Didn’t ask for any upfront money until the battery was installed, which was reassuring, everything he discussed was bang on time and installation went exactly how they said. Will not hesitate in recommending and look forward to my solar panels when the roof is changed."
Dale in West Midlands
"I emailed Ecocute for a quote for panels on a single-storey roof and they responded same day. They took details and discussed, studied house from satellite image, and quoted later that day. I waited for a quote from another co. then accepted Ecocute's on 7 March. The solar panels were installed over two half days on 22 and 23 March. All the staff were true professionals: office, electrician and roofer. All docs and communications were clear and helpful. Installation staff were on time and work was to a high standard. On completion, user information was explained clearly. The solar monitoring app on my phone was displaying kWh's generated, etc. very soon after installation, and all the kit continues to work well. Amazingly short timescale from first contact to done and dusted, and virtually no stress for us. Well done Ecocute and many thanks to all your staff!"
Alan in Staffordshire
"100% satisfied with every aspect of the work carried out by Ecoute Limited: I used the Which? Trusted Traders to find a recommended supplier/installer of my Solar Panels (5.18kw) and battery storage (10kw), Ecocute were first to respond and gave me instant confidence. All of the communication - emails, telephone and verbal - were excellent. Connor was my contact and handled every stage of the process perfectly. Corey was in charge of the on-site installation from start to finish - with attention to detail first-class. Extremely pleased with Ecocute throughout. Most highly recommended."
James in East Riding of Yorkshire
